Hosted Microsoft Dynamics CRM 2011

Customer relationship mastery.

Hosted Microsoft Dynamics CRM 2011 combines your familiar environment of Microsoft Outlook with powerful customer relationship management (CRM) software accessed over the Internet to rapidly improve marketing, boost sales, and bolster customer service interactions. This helps busy sales and service staff enhance responsiveness and continuity from initial contact through post-sale service and support.

Maximize Your Marketing Investment

  • Streamline the process of planning, launching, and tracking campaigns with marketing workflows that reduce repetitive manual tasks – critical to small marketing departments where every moment, and dollar, counts.

  • Seamlessly create, manage, and optimize Internet-based marketing campaigns and search engine marketing efforts while effortlessly capturing and tracking all leads from landing pages to maximize revenue opportunities.

  • With automated keyword selection and bidding, campaign and landing page templates, as well as intuitive wizards and lead staging capabilities, Internet Marketing takes care of the heavy lifting and provides you with a true closed-loop process.

  • Hosted Dynamics CRM captures the right information and delivers it to your marketing team at every stage of the campaign life cycle.

  • Marketing is all about ROI. Leverage intuitive data management and segmentation tools, powerful campaign management features, and insightful marketing analytics to help increase the effectiveness of marketing programs, generate demand, and better track key performance indicators.

Sales: Spend More Time Selling

  • Sales gains fast access to their customer data and history so they can spend less time on administrative tasks and spend more time selling.

  • Use wizard-driven communications tools to keep sales prospects and customers informed of new product and service offerings.

  • Thoughtbus Hosted CRM provides sales professionals with a single view of the customer with tools and workflows that streamline and automate everyday sales processes for shorter sales cycles and higher close rates.

Deliver Superior Service

  • Deliver customer information, case management, service history, and support knowledge to the desktops of customer service professionals, giving them the tools they need to deliver consistent, efficient service that helps enhance customer loyalty and profitability.

  • Hosted Dynamics CRM provides a comprehensive customer service solution that is familiar to users and is completely customizable to match your support process.

Flexible in a Familiar Microsoft Outlook Interface

Microsoft Dynamics CRM provides you with a powerful set of CRM capabilities right within the natural and familiar Microsoft® Outlook® client. And with over 500 million Outlook users worldwide, you can be confident that Microsoft Dynamics CRM provides your people with a leading CRM solution that works the way they do.
Microsoft CRM 2011 in Outlook

Secure, Reliable and Help is Only a Moment Away

Thoughtbus delivers Hosted CRM with the same 99.99% uptime guarantee and 24/7 North American based customer support that our customers rely on with our full suite of hosted exchange services.

Increase Your Competitive Edge Immediately

As an online service, you can start using the marketing, sales, and customer service capabilities immediately, or quickly add or modify fields, forms, workflow, and reports to tailor it to fit your business needs.

Access Your Customer Data From Anywhere

Thoughtbus Hosted Microsoft Dynamics CRM helps ensure that your data is available when and where it’s needed (online or offline) and in the necessary format through the user interface, Web services interface, or as an exported file.

Customer Support

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February 27, 2013: If you have an iPhone or iPad that is running iOS 6.1, and your phone or tablet performs poorly after accepting a calendar invitation, please update your phone to iOS 6.1.2. Here is Apple's support article discussing this further.

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