Email Archival

Streamline eDiscovery needs and gain Regulatory compliance

The volume of email communication you have, combined with increasingly strict regulations for eDiscovery requests and data security makes email archiving a critical requirement for your organzation. Thoughtbus has partnered with Sonian Email Archiving to index and retain all of your hosted email communications, enabling your organization to:

  • meet compliance regulations including GLAB, SOX, SEC, FINRA, HIPAA, HITEC, FRCP and PCI-DSS
  • respond quickly to correspondence discovery requests for legal and HR
  • provide an easily searched ‘personal archive’ to each person in your organization, accessible via browser or Outlook on a PC

Small and medium-sized businesses are not immune to the requirement of email archiving. In addition to regulatory mandates, demands come from internal sources like Human Resources for email discovery requests that can become a time-consuming and expensive undertaking.

With Thoughtbus, you gain the convenience and security of working with just one trusted hosted provider for all of your hosted exchange, communication and collaboration needs, backed by our leading 24x7 North American based technical support.

Key Benefits

  • Data is encrypted in transit and at rest with customer-specific encryption keys. 256 bit AES encryption for data stored and 99.99% guaranteed SLA.
  • Administrators Use the web-based Sonian ‘ArchiveHub’ Console to quickly control user access, view reports and manage the archive.
  • Retention Policies Enforce customizable retention policy to control how long archived data is retained.
  • Search Use our advanced search capability retrieve any communications using filters, wildcards, advanced boolean, fuzzy logic and/or proximity logic operators. Co-mingled search across email, attachments and files.
  • Compliance Discovery Make sure that you streamline any eDiscovery and regulation compliance request thanks to our FRCP, FINRA, SEC, GLBA, HIPAA, HITEC, SOX solutions.
  • End-user Access Allow employees to access to their personal My Archive, offering an Outlook-like look and feel, to quickly and accurately retrieve any email or attachment belonging to them.
  • No More Local Archiving With Thoughtbus and Sonian, you will eliminate the need to manage local PST and archive files, giving IT more time to focus on your business's strategic initiatives.
  • Email Archival Reporting Build reports based on the archive activity by date, user, UI action, mailbox and more to ensure review the activity in your archive.
  • Not Just for Email Use Instant Messaging- or want to use IM within your organization? By selecting Thoughtbus hosted Sonian and Lync, get all the benefits of Instant Messaging and Group Chat with the security of knowing all the communications are archived along with your email.
  • Thoughtbus 24x7 North American Based Support Take care of your archiving and regulatory needs with the same trusted source as your email and other collaboration services and rely on Thoughtbus world-class support and service.

View a Product Tour of Sonian:

Thoughtbus Basic Email Archival

For customers that need archiving to ensure all emails sent and received are captured, but don't require 'fingertip-ready' access to the information, Thoughtbus also offers our Standard Email Archival service. For every mailbox signed up to Email Archiving, every sent and received email is automatically saved in a single maibox repository with access by your Thoughtbus Administrator via Outlook.

Customer Support

If you have trouble getting connected to Thoughtbus, or require technical support:

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February 27, 2013: If you have an iPhone or iPad that is running iOS 6.1, and your phone or tablet performs poorly after accepting a calendar invitation, please update your phone to iOS 6.1.2. Here is Apple's support article discussing this further.

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