Setting Up GoodLink for Thoughtbus Hosted Exchange

Introduction

This procedure walks through the steps required to install Good Mobile Messaging (GoodLink) on a supported device.  The software supports a wide range of devices, including iPhone, Android, most Windows Mobile and Palm Treo devices, and many others. To check whether your device is supported, see the following matrix: http://www.good.com/support/handhelds-supported . Thoughtbus runs Good for Enterprise version 6, and supports activation on all supported devices.

Pre-requisites

You will need the following items to get started:

- GoodLink – supported device

- Thoughtbus mailbox with GoodLink service designated

- Wireless network connectivity from your current location (i.e., "bars"), or a WiFi internet connection

Procedure

The procedure for setting up GoodLink is essentially the same on all devices.  The installation is done entirely over the air, using your phone’s data connection.

1. Once your user account has been provisioned on our GoodLink server, you will receive an email with an activation PIN. Make a note of this.

2. On your device, start the internet browser and open the link http://get.good.com

3. That site will detect your device, and will prompt you to begin transferring the installation package

4. Once it’s done, you may be asked if you want to save and/or run the application – answer “Yes”

5. If it does not, exit your web browser and launch the GoodLink installer.
Its icon looks like this:

6. You will be stepped through the installation process.

Additional Information

The GoodLink website contains client user manuals are available for download, as PDF files:

Click here to view the GoodLink (Good for Enterprise) documentation page