Core Features & Benefits

Robust functionality, high availability, and industry-leading security.

Thoughtbus delivers a complete collaboration suite featuring hosted Microsoft exchange through our secure and cost-effective cloud-services subscriptions. What sets us apart from other Hosted Exchange providers is our commitment to superior security, reliability and functionality. That’s why the Thoughtbus 2011 Teamwork Bundle comes standard with must-have features such as our Ultimate Anti-Spam / Anti-Virus Protection.

When you sign up as a Thoughtbus Hosted Exchange customer, our Ultimate Anti-Spam/Anti-Virus Protection is just the beginning of what you gain:

99.99% Guaranteed Availability
The Thoughtbus infrastructure is built from the ground up and constantly managed to provide high availability. Our Service Level Agreement clearly states our commitment to ensuring you will always have access to your data whenever you need it. Server systems are monitored 24 / 7 / 365. Learn More about our Uptime Gurantee (PDF) >

24x7, Unlimited North American based Live and Online Technical Support
For your convenience, all Thoughtbus customers have access to unlimited 24/7 support from friendly, expert Thoughtbus staff located in North America. Thoughtbus has a reputation for providing outstanding customer support. We only hire Microsoft certified professionals and build the support processes and knowledge base within our organization to ensure that you receive the best support available, every time.

Hosted SharePoint Foundation 2010
Microsoft SharePoint is to collaboration what Exchange is to communication. Sharepoint Foundation provides the tools and resources that enable companies to live up to the term ‘organization’. Hosted SharePoint – with 300MB of storage per user – comes standard with your Thoughtbus Teamwork Bundle subscription. For those who wish to leverage the full power of this industry-leading solution, Thoughtbus also offers SharePoint Server 2010 Enterprise.

Administration Console
An intuitive, unified administration console allows you to easily manage your Microsoft Exchange 2010 and SharePoint features from one location, including permissions, increase disk space, additional users, distribution lists, contacts, public folders, and more.

Enterprise-Class Hosting Infrastructure
Thoughtbus uses a Tier 3 Data Center with redundant Tier 1 Internet Connectivity and 24/7 monitoring that provide greater security, reliability and availability. Learn more about how our infrastructure delivers our world-class Security and Reliability.

Exchange ActiveSync for iPhone, Android and more
Seamless support of Exchange ActiveSync for iPhone, Android, Palm Pre, Windows Phone, and others is included with your hosted exchange service and provides your mobile devices with email, contacts, and calendar synchronization wirelessly. Learn More about our Mobile support, including Blackberry support.

Free Resource Mailboxes
Perfect for scheduling conference rooms and equipment and department calendars; we make sure you have the convenience without the extra cost of additional mailboxes.

Abundant Disk Space
Our monthly Hosted Exchange service includes one of the industry’s most generous storage allowances:

  • 25 GB per User Mailbox
  • 100 MB per User for Public Folders

Multiple Desktop Client Accessibility Thoughtbus supports multiple versions of Microsoft Outlook and Microsoft Windows®, along with Macintosh and Linux clients:
  • Outlook 2010 / 2007 / 2003 for PC's
  • Outlook Web App (OWA) provides a rich, Outlook experience in a browser, with full support for I.E., FireFox, & Safari
  • Outlook 2011 and Entourage 2008 WSE for Macintosh
  • Mac Mail / Calendar / Address Book for Snow Leopard
  • Mozilla Thunderbird and many other IMAP and POP email clients

Password Policy Enforcement Choose from a number of pre-defined policies governing user passwords, which include the password’s maximum age, minimum length and complexity. Remind users of pending password expiration via email.

Future-Proof Solutions Our technical staff is keenly attuned to Microsoft and third party software development, as well as computer, network and storage hardware innovations. You can count on us to continue offering and supporting solutions built on the latest and best software products and data center infrastructure, including the latest wireless communication tools.

Customer Support

If you have trouble getting connected to Thoughtbus, or require technical support:

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February 27, 2013: If you have an iPhone or iPad that is running iOS 6.1, and your phone or tablet performs poorly after accepting a calendar invitation, please update your phone to iOS 6.1.2. Here is Apple's support article discussing this further.

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